Reopening Enhanced Cleaning Procedures

The health and safety of our guests and employees is our number one priority. We continue to closely monitor Centers for Disease Control and Prevention (CDC) guidelines and public health advancements, and we have implemented enhanced cleaning and disinfecting procedures and protocols that may be of interest to you before you make your next trip to the Chickasaw Retreat and Conference Center.

Cleaning Products and Protocols. Cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens are used throughout the retreat. All hard surfaces are cleaned with an industrial detergent, then disinfected using products which are on the EPA’s list of antimicrobial products for use against the coronavirus. Hand sanitizer dispensers have been increased and will be placed at guest and employee entrances and exits as well as high-contact areas such as reception areas and elevator landings.

Enhanced Cleaning and Disinfecting Protocols. JaniKing International, a commercial cleaning company, will provide ongoing disinfecting services through three methods for disinfecting.

  • Electrostatic Spray Application – This disinfecting process uses electrostatic sprayers and EPA-certified chemicals to spray the facility for daily cleaning. The EPA-approved disinfectant becomes positively charged when released from the sprayer, completely covering the surface or object being sprayed and killing viruses in less than one minute. The electrostatic spraying application process enables large areas to be covered quickly, effectively disinfecting light switches, handrails, doorknobs and handles, and other high-frequency touch points.
  • Non-electrostatic Spray Application – This disinfecting process uses battery-operated and pump sprayers to apply disinfectant chemicals onto a surface. Once the dwell time is reached, the chemical must then be wiped from the surface.
  • Manual Disinfection Process – This disinfecting process uses standard cleaners and water to pre-clean surfaces prior to applying an EPA-registered disinfectant to frequently touched surfaces or objects for appropriate contact times as indicated on the product’s label.

The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on high-touch surfaces like elevator buttons, handrails, countertops, dining surfaces and seating areas. Efforts also have been increased in back-of-house areas with an emphasis on employee break rooms, employee entrances and exits, loading docks, offices, security desks and on equipment shared among employees during the normal course of operations.

Employee Trainings. Before returning to work, employees are required to complete trainings on our new operational procedures, cleaning and disinfecting protocols, and the proper use of Personal Protective Equipment (PPE) relevant to their specific position and the retreat’s general information.

 

For more important information related to our other operational procedures for other areas of the Chickasaw Retreat and Conference Center, please click on any of the links below:

General Reopening Information

Stay at The Retreat

Dining at The Retreat

Group Events at The Retreat

 

If you still have questions about our procedures, please contact us.
Chickasaw Retreat and Conference Center is now open. Read important details here.

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